Customer Reviews Rockport Seven to 7 Low Pump

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Rating Summmary:

418 total reviews

Review Breakdown:

51%5Rated 5 stars out of 5

27%4Rated 4 stars out of 5

14%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

42%"Felt true to size"

86%"Felt true to width"

74%"Moderate arch support"

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I have been searching for a pair of practical, super non-trendy, basic black pumps for work. I chose this pair in part because of the reviews indicating that the wide width version has worked for those with feet similar to mine - narrow heels and bunions. I love that these are very classic with a conservative, low heel. They are sensible shoes that do not make a fashion statement, which for me is a plus. Word of warning - the other reviews are not joking when they say these run large. These are enormous shoes. Go down a full size when you order! I wear a size 7 (sometimes a 6½) but even the 6½in these shoes were huge on me. There was a ¾" gap behind my heel. I am exchanging them for the 6 (and I never wear a 6). I am hoping that with a heel pad to keep my skinny heels from sliding out, these will finally be the comfortable dress shoes that my poor bunions and I have been looking for! For fellow bunion sufferers, I will also note that the upper on these shoes comes up enough to totally cover the bunion area, so you do not get that bad situation where the edge of the shoe cuts painfully across the bunion.
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34 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These are the most comfortable pumps ever! The fossil color goes with far more things than I imagined. Plus it has just enough pizazz to be eye catching not gaudy. As with all my wide width shoes, because of shape (duck feet) I use a heal pad. Trick... place them from just inside center heal to under arch, not center heal. It works and stops the heal from being pushed forward crushing toes and causing heal gap.
I'd also recommend:
Bella Vita, Naturalizer,
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23 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These shoes exceeded my expectations! Standing all day, walking all day, doesn't matter - these are super comfortable, easily the most comfortable heels I've ever worn. I bought the Black Foil and they are gorgeous - I'm back to buy the Taupe Patent. I love the little platform, it makes it look like a higher heel than it is but they are very stable. The adiPRENE is amazing - great cushioning and it has the added bonus of making the shoe quieter than your average heel. The shape is fashionable yet not trendy - I'll be able to wear these for years. The toe box is generous, snug so there was no slipping but I didn't feel pinched at all. I originally ordered my normal size plus a half size down based on the reviews, and I'm glad I did - I ended up sending my normal size back (gotta love Zappos free shipping!). If the price makes you apprehensive - don't be. These are worth every penny!
I'd also recommend:
Fitzwell
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14 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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The reviews said to size down so I ordered a size 8 instead of my regular size 8½. That was way too small! I would just order your regular size.
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7 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These shoes rock! I purchased them to wear to work during a trade show, standing more than 16 hours per day on concrete floors. I have tried for years to find comfortable shoes, and these are by far the best I've ever worn. The Rockport seven to 7 High Pumps are also excellent if you need a higher heel, but these allow you to stand comfortably all day. I went down a half size, and it did take about a day to break them in, which I planned ahead. After the very first day, my toes hurt just a little. However, after they were broken in, they were perfect!
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4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Oh vey! First I tried a pair of 7 wide. I ordinarily wear a 7 in most brands as long as they are wide and don't hit my bunion. The size 7 felt great in the toe box, and it came up above my bunion so they were very comfortable. HOWEVER, as soon as I took a step I came right out of them. The shoes were 3/4" too long... that was the size of the gap behind my heel. So, I ordered a size 6.5. Too tight, and the heel was still too loose. These shoes are beautiful, and they appear to be very well made out of quality leather. I wish they would have fit. :-( ORDER AT LEAST 1/2 SIZE DOWN!!! I think the ankles on these pumps are so wide, that even heel pads won't help if you too have narrow ankles. They are cushioned, so if you can get them to fit, I bet you will love them. As always, Zappos tried their best to make a quick exchange. Bravo, Zappos!
I'd also recommend:
Clarks, Spring Step, Touch Ups
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is my first pair of Rockports I was fed up with uncomfortable shoes and in search of a low-heel dressy looking pump. I absolutely love these shoes. Right out of the box the are comfortable. I agree with other reviewers - I usually wear a 6-6½ and ordered a 6 and the fit is perfect. The toe box is wide enough to not aggravate bunion (many pumps seem to run narrow). The heel does not rub and stays in place. The heel height is so comfortable with the hidden platform. All pumps should be so comfortable! There is only moderate arch support. Though with plantar fasciitis I have worn these two days in a row without heel inserts - yay! I also really love that the shoes are not noisy when walking on hard surfaces like most heels. I would highly recommend these and hope that they come out in other colors.
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
The positive: I love these! They are some of the most comfortable pumps I've ever owned. I walk a lot for work and I am able to wear these shoes for 12 hours without any problems. I've put a few outdoor miles on them and they are still in great condition. I will be buying these shoes in more colors! The negative: The color is a bit different than seen in photo. It is a bit more beige than pink. They were also significantly larger than expected. I typically wear a 10. In these shoes the 10 was way too big. I exchanged them for a 9.5 which are still a teeny bit too big, but more comfortable than the 9s.
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3 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
After having these sit in my closet for a couple of months, I finally decided that I'd keep them. I find it's hard to find comfortable and stylish shoes with a lower heel, without looking dowdy. I'm still not sure they aren't dowdy! I haven't worn them yet, other than in my bedroom, so the jury's still out on comfort.
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have had these shoes in taupe for awhile now and they are the most comfortable heels I have ever worn. I loved these so much I just purchased another pair. I can barely wear most heels for more than an hour with out my feet being in pain but in these I can wear them for about 6 hours. I highly recommend these heels.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The taupe is a great color, and I love the low heel. It has amazing padding. However this shoe runs very wide, and I have a narrow foot. If the width is not a problem for you, I'd recommend sizing up a half size.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Based on other reviews, I sized down and ordered a 7M (I'm usually a 7 1/2). It was way too small so I'm sending it back. However, when I tried it on, the shoe was super cute and definitely comfortable so I'll give the next size up a try.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Beautiful shoe. Great fit! Comfortable to wear.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I loved these shoes! I finally found the perfect height and size pumps for me!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are by far the most comfortable pair of stylish heels I have purchased in a long time. I stopped wearing heels during pregnancy (and due to flare ups of plantar fasciitis) and had a hard time going back even a few years later. I've worn Cole Haan wedges to work for a while as they are comfortable and still give me a little lift. But I had an event coming up that really did call for true heels and I decided it was time. I tried what felt like a million pairs and the task felt daunting now that comfort is top of my priority list. The name of these shoes is accurate with these as I can wear them all day long. I originally purchased the black smooth and came back to purchase them in a nude. The "rich taupe" is far too dark for my taste and the "taupe patent" is too pink, so I returned them, very disappointed. I'm watching this listing in the hopes that they make a true nude in the future. For now I'm getting the navy to go along with the black pair I have, and am happy to have some true (comfortable!) heels in my closet again.
I'd also recommend:
Cole Haan
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I ordered my usual size 9 in patent nude (color is fine, wish it were a tad darker) and it was too big. My heel slipped out as others have noted. I went down a half size and that did the trick. Although, my toes are slightly squashed even though the over all shoe length fits my foot. I think once broken in this will not be a problem. Very cushiony and comfortable, I must say.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I could stick my whole index finger in the back of the heel when I had these on. Also, it was marked as patent leather on the box, but it was plain black leather. Not sure if they were in the wrong box?
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wanted to love these shoes. They are comfortable, stylish, easy to walk in and lots of padding in the sole. BUT the heel doesn't come packaged with any material to keep it's shape and the heel end seems to have been squeezed together. I sent it back and when I received another set of shoes, they had the same issue. I decided to keep them and thought the heel would round itself back out with some use (it's almost a v shape out of the package). Well, the first day resulted in blister where the heel portion of the shoe drastically vees inward instead of maintaining the natural line of the shoe. I am going to try to use a blow dryer to re shape the heel part so I can wear these shoes. All that aside, I really do love the look and feel of the rest of the shoe. I have looked for a pair of work shoes for years and these fit the bill!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I am bummed. The vamp on this shoe is low and hits me right on my bunions (which have been surgically improved). They are going back. The style, comfort are just fine if you are looking for a basic dress pump.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Best shoe ever! I bought them in both heel sizes. They are so comfortable, my husband said I would never be able to wear the high heel pump he was impressed when he saw me walk in them also the bottom of the shoe is wonderful. The low pump does not feel like a 2+ inch heel at all. I had to take it off to measure it. Lol!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Love the look but these run quite large. They appear a bit pink on screen but are a true taupe when you receive them at home. Surprisingly sexy for a 2.5-inch heel.
I'd also recommend:
Clarks, Aldo, Keen
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have these pumps in the black suede, so I knew they would fit. So comfortable. The photo looks a bit pink on my IPad, but it is taupe. Love the color it makes for a longer legged look.
I'd also recommend:
Cobb Hill, made by New Balance, makes comfortable casual shoes and boots.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am trying to find heels to wear to work, but I cannot easily tolerate high heels. I wear dressy suits, and my assistant calls me the "queen of the lady suit" (somewhat derogatory, but I know what she means). I was a bit skeptical about Rockport shoes, as I associate the brand with super comfortable outdoorsy shoes or comfortable shoes that my father (a professor that did not care about fashion) used to wear. That said, I figured Rockports would at least be comfortable, and these definitely are comfortable. Wearing them is almost like wearing sneakers, because there is a puff of cushion at the ball of the foot. In addition, the soles resemble the tread of a much more comfortable shoe - not the usual slippery sole of a heel. There is a little bit of a platform at the front of the foot that probably adds to the comfort but detracts (in my opinion) from the elegance of the shoe, but it is subtle. Overall, these are a keeper for heels that are truly comfortable and can be worn with dressy suits as well.
I'd also recommend:
Sarah Flint, La Canadienne, Margaux, Birdies
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I usually wear an 8 in heel to give a bit of space to avoid blisters, but based on reviews, I took the advise and went a bit smaller (not a full size, but half a size( there was still a bit of room, however, if you intend to wear without hose, it will be perfect. They definitely run about a 1/2 to full size larger than standard, but I like the bit of room to avoid blisters.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Great height and super comfortable. There's nice padding and ball of foot support. I can stand in them and walk in them all day without feeling the usual discomfort from pumps. Heel is also nicely balanced so I don't feel like I am teetering on them. There are also rubber strips on the soles to prevent slipping on slick flooring. I plan to buy other colors.
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1 found this review helpful.