Thank you for taking this brief survey! Your answers will help us make shopping on Zappos.com unique, delightful, and easy.

Your privacy is important to us. Please do not include personal information (name, address, phone number, email address, credit card number, or other personal information).

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How likely are you to recommend Zappos.com to a friend or colleague?
How can we improve Zappos.com? Your privacy is important to us. Please do not include personal information (name, address, phone number, email address, credit card number, or other personal information).
I feel the Zappos website is personalized (tailored) to me.
Please rate your overall experience with Zappos.com:
Overall, the Zappos website is easy to use
Finding products is easy
Zappos always has my best interest as a customer in mind.
Which of the following best describes you?
Which of the following options best represents your age?
Are you shopping on Zappos as part of a safety shoe/apparel program subsidized by your employer?