Customer Reviews Outdoor Research Sunbriolet Sun Hat
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407
407 total reviewsReview Breakdown:
82%5Rated 5 stars out of 5
9%4Rated 4 stars out of 5
3%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at Outdoor Research US
OR's hat sizes are dreadful. No two larges are the same in different models, and in this one the large and XL seem no different. Snail mail is awful, waited 3 weeks for each ill-fitting hat. Terrible experience with this company.
Jon,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Outdoor Research
Bought the medium size as based on sizing chart. Way too snug, would give me an headache. Returned the medium, which I had to pay for, and bought the Large. The large size is way too big. Even a mild wind will blow it off.
Called customer service for help, and all she could say was "that's the way they are sized". No effort to make it work, or find a product that might work better. A company is only as good as it's customer service. Will definitely look else where for my next purchase.
Kirk,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Outdoor Research
Bought this hat as a replacement for similar one that is worn out. netting inside is hot/plastic/not breathable. side vents don't do anything other than let sun in. suggest going back to simple hat with breathable hat band.
Elisa,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Outdoor Research
I followed the size chart on the website and the hat is several sizes too small. They said i could return it but i had to pay the shipping and that was half the value of the hat. So it is sitting on a shelf looking like a really nice hat that i will end up giving to a charity place.
Patrick,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Outdoor Research
Super bummed you told me this hat was XL? Not even close, I had to pay to return?? Really?
Craig,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Outdoor Research
I recently lost the old version of this hat in the Grand Canyon and am disappointed in the latest version. I don't know if this used to come in size small and now it doesn't so I'm running into issues. The old version I wore on hundreds of hikes with my packs. I never had an issue with it hitting my pack when I look up. this new version is too long in the back brim. It looks like OR lengthened it in the back (back brim is noticeably longer than front and side brim). Please bring back the old design with regard to back brim length. I love everything else about this hat -- the vents, the dark underside, the material, the wire to keep it from losing shape. For now, I'm going to have to go with the Sun Roller -- not quite as good of a hat but it doesn't cause issues with my pack.
Marisa,
0 found this review helpful.