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What Customers Are Saying
Merrell Coldpack 3 Thermo Mid Waterproof
Top Positive Review
Overall5Rated 5 stars out of 5
Comfort
Style
Reviewed at Merrell
Excellent boot. Very warm and fits true to size. I always need wide fit shoes and boots, and these fit the bill perfectly. They're very comfortable.
Bruce,
2 found this review helpful.
Top Critical Review
Overall1Rated 1 stars out of 5
Comfort1Rated 1 stars out of 5
Style1Rated 1 stars out of 5
Horrible experience, will NEVER PURCHASE anything from your company again. Ordered woman's size 7 wide boot, w
Delivered, it was mens size 7 wide...
Customer service guaranteed me that if I order boot again, I will receive corrected size.. well unfortunately I did, and when boot was delivered it was a men's size 7 wide fit the 2nd time.
Your customer service reps have no idea what they're doing. Hugely dissatisfied and experience was horrific.... Only thing you all did right was manager, who did an instant return for me.. you should give manager a huge raise because I'm sure I'm 1 customer out of hundreds that she needs to deal with to make things right. But you definitely lost 1 customer for life and about another 30 other customers that heard my nightmare of a story
Anonymous, Zappos Customer,
1 found this review helpful.
Customer Reviews
Merrell Coldpack 3 Thermo Mid Waterproof
Rating Summmary:
32
32 total reviews
Review Breakdown:
69%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
0%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
9%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
75%"Felt true to width"
75%"Moderate arch support"
Fit Survey:
75% True to size
75% Felt true to width
75% Moderate arch support
Sort by:
Overall5Rated 5 stars out of 5
Reviewed at Merrell
Excellent boot. Very warm and fits true to size. I always need wide fit shoes and boots, and these fit the bill perfectly. They're very comfortable.
Bruce,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Merrell
Size is true so if you wear thick socks get 1/2 size larger. I've been hiking with these in Slovakia, they are warm and comfortable. I have had these for 2 months
TC S,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Merrell
As advertised - they are warm and they are waterproof. I am a huge fan of Merrill's having owned 5 or 6 pair of Moab 2's but even when they are marketed a such, they are not waterproof. Two years ago I did find a pair of Merrill's that were waterproof but when the uppers finally gave way, this particular model had disappeared from their website. Enter the Thermo Mid Waterproof. I don't know if these are the next step in the evolutionary development of the previous outdoor Merrill boot but these are better on every level. They are warm, they are waterproof and they are comfortable for any activity I asked of them outdoors. As a real "waterproof" and insulated boot, you don't want to wear them indoors all day because your feet will sweat, but in the snow or in the rain, they will keep your feet warm and dry. The sole tracks are deep so they offer excellent traction and they give you great confidence, especially in changing conditions and on inclined trails.
K.Kane,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Merrell
Really nice, warm, winter boots. Seems to have a special kind of rubber that resists slipping on ice, and the insulation is warm. My only complaint is that lacing is kind of slow, but I'm spoiled from summer slip-ons.
Will E,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Merrell
The boots are very sturdy and comfortable. The soles give good traction for winter walking. I wear a women's 12 and got a men's 10.5. The boots fit well with a pair of Smartwool cushioned socks. I haven't been in extremes cold with the boots, but they have been comfortably warm in temperatures in the teens.
PRC,
1 found this review helpful.
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