Chaco

Z1 Classic

Women's

These would have replaced a beloved pair of Chacos, purchased in 2005, that lasted me almost 20 years, until the soles cracked. While the footbed on this new pair is still excellent, the strap material is way too hard and scratchy for my sensitive feet, almost sharp on the edges. The straps on my old Chacos were soft on the skin out of the box. I called Chacos, and they suggested I soak the new ones in fabric softener. It was clear they’d had this complaint before. I suspected it wouldn’t have worked anyway. Moreover, had I soaked them, I would have given up my right to return them. So I returned them and ordered some Tevas. They’re fine, but wish I had some Chacos like my old ones.